Privacy Policy
Last Updated: 20/10/2025
Welcome to GreenShine Cleaners (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.greenshinecleaner.com and when you use our cleaning services in Toronto, Ontario, or surrounding areas.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
a. Information You Provide Directly
When you contact us, request a quote, or book a service, you may provide:
Full name
Email address
Phone number
Address for service
Service preferences and notes
Payment details (if applicable)
b. Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Date and time of visit
Pages you view and how you interact with them
Referral website (if applicable)
c. Cookies and Tracking Technologies
Our website uses cookies to improve user experience, analyze site traffic, and personalize content.
You can disable cookies in your browser settings, but this may affect how the website functions.
2. How We Use Your Information
We use the collected information for purposes such as:
Providing and managing our cleaning services
Responding to inquiries and sending quotes
Confirming bookings and scheduling appointments
Sending service updates or promotional offers (with your consent)
Processing payments securely
Improving our website and services
Complying with legal obligations
3. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
These include:
Secure data storage and encryption where applicable
Limited access to personal data by authorized personnel only
Use of SSL (Secure Socket Layer) certificates on our website
While we take strong precautions, no online platform can guarantee 100% security.
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information in limited circumstances such as:
With trusted service providers who assist in operations (e.g., payment processors, web hosting)
When required by law or government authorities
To protect our legal rights, prevent fraud, or ensure the safety of our users
All third-party partners are required to maintain the confidentiality and security of your information.
5. Your Rights and Choices
As a resident of Canada (including Ontario), you have the right to:
Access and request a copy of your personal information
Correct or update inaccurate details
Withdraw consent for certain uses of your data
Request deletion of your information, subject to legal requirements
To exercise these rights, contact us at info@greenshinecleaner.com.
We will respond to all requests within a reasonable timeframe.
6. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purpose it was collected for
Comply with legal and accounting obligations
Resolve disputes and enforce agreements
Once no longer needed, your data is securely deleted or anonymized.
7. Third-Party Links
Our website may include links to third-party websites or social platforms (such as WhatsApp, Instagram, or Facebook).
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not directed toward children under 16 years of age.
We do not knowingly collect personal data from children.
If we learn that we have inadvertently collected such data, we will delete it promptly.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, laws, or technology.
When we make updates, the “Last Updated” date at the top will be revised.
We encourage you to review this page regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us.
